Jabra Engage 40 Stereo Headset USB-C (UC) - MPN: 4099-410-299
INTRODUCING ENGAGE 40
Sounds like satisfaction
With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.
This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.
On the ball
A software system that can analyze conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact center headsets.
Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.
Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence, and interruptions. 1
Onboarding, coaching, and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier, and sweeter.
Integrations with leading platforms
See the full picture
Leading monitoring providers have integrated advanced Jabra Engage call data into their solutions, enhancing their value with a clearer view of the customer experience. The Jabra data includes agents’ background noise, cross-talk and silence during calls, enabling you to pinpoint and address specific issues.
Together these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call.
Double the mic, double the satisfaction
Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all, and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.
Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.
Built for “oops”
Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact center headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom arm rotation to impact resistance, making it our strongest, and longest lasting headset yet.
It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time, and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable, and built to last, this headset has it all.
With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up, or repeat the same information 47 times…)
With Engage 40’s specially engineered speakers, optimized for speech clarity, frustrations are eased, and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.
Kind on the ears
That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.
We’ve included loads of groundbreaking hearing protecting technologies, including:
- IntelliTone 2.0™, which keeps average noise exposure at a safe level
- PeakStop™ 105 dB, which prevents sudden loud noises
- BalancedVoice™, which processes the incoming sound for clearer calls
- Speech level normalization, which keeps incoming calls at your preferred volume
- Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds
Because hearing protection isn’t an afterthought. It’s a lifetime investment.
Your new personal assistant
Imagine a helping hand to hear customers more clearly, and to optimize the dynamics of every call, allowing you to enjoy more balance on a long-shift.
Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume, and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.
But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer, and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.